:root{--bg:#eef0f3;--card:#fff;--text:#111827;--muted:#4b5563;--line:#d1d5db;--blue:#1d4ed8;--blue-bg:#dbeafe;--orange:#c2410c;--orange-bg:#ffedd5;--red:#b91c1c;--red-bg:#fee2e2;--green:#166534;--green-bg:#dcfce7;--topbar:#0f172a;font-family:Inter,system-ui,-apple-system,Segoe UI,Roboto,sans-serif}*{box-sizing:border-box}html,body{height:100%;margin:0}body{background:var(--bg);color:var(--text);-webkit-tap-highlight-color:transparent;font-size:18px}button{font:inherit;cursor:pointer}:focus-visible{outline:3px solid var(--blue);outline-offset:2px}.muted{color:var(--muted)}.brand{letter-spacing:.02em;font-weight:800}.btn{color:#fff;background:var(--blue);border:2px solid #0000;border-radius:10px;justify-content:center;align-items:center;gap:8px;min-height:48px;padding:0 20px;font-size:1.05rem;font-weight:700;display:inline-flex}.btn.big{width:100%;min-height:60px;font-size:1.25rem}.btn.primary{background:var(--orange)}.btn.success{background:var(--green)}.btn.warn{color:var(--red);border-color:var(--red);background:#fff;width:auto;padding:0 24px}.btn.ghost{color:#fff;background:0 0;border-color:#94a3b8}.btn:active{transform:scale(.98)}.pin-screen{place-items:center;min-height:100%;padding:24px;display:grid}.pin-card{background:var(--card);text-align:center;border-radius:18px;width:min(420px,100%);padding:32px;box-shadow:0 4px 24px #00000014}.pin-card h1{margin:4px 0 8px;font-size:2rem}.pin-card .brand{color:var(--blue);font-size:1.1rem}.pin-dots{justify-content:center;gap:16px;margin:20px 0 8px;display:flex}.dot{border:3px solid var(--text);border-radius:50%;width:22px;height:22px}.dot.filled{background:var(--text)}.pin-error{color:var(--red);min-height:1.5em;margin:4px 0 8px;font-weight:700}.keypad{grid-template-columns:repeat(3,1fr);gap:12px;display:grid}.key{border:2px solid var(--line);min-height:72px;color:var(--text);background:#f9fafb;border-radius:14px;place-items:center;font-size:2rem;font-weight:700;display:grid}.qb{flex-direction:column;height:100%;display:flex}.topbar{background:var(--topbar);color:#fff;align-items:center;gap:24px;padding:8px 20px;display:flex}.topbar .brand{font-size:1.4rem}.topbar .station{color:#e2e8f0;flex:1;font-size:1.2rem}.clock{font-variant-numeric:tabular-nums;font-size:1.6rem;font-weight:700}.banner.reconnect{background:var(--red);color:#fff;align-items:center;gap:8px;padding:10px 20px;font-weight:700;display:flex}.scan{background:var(--card);border-bottom:2px solid var(--line);grid-template-columns:minmax(340px,1fr) 2fr auto;align-items:center;gap:16px;padding:14px 20px;display:grid}.scan-form{grid-template-columns:1fr auto;align-items:end;gap:8px 12px;display:grid}.scan-form label{color:var(--muted);grid-column:1/-1;align-items:center;gap:8px;font-weight:700;display:flex}.scan-form input{font:inherit;letter-spacing:.08em;text-transform:uppercase;border:3px solid var(--text);border-radius:12px;width:100%;min-width:0;height:68px;padding:0 16px;font-size:2.2rem;font-weight:800}.scan-form .btn{width:auto;padding:0 22px}.scan-form input::placeholder{letter-spacing:0;text-transform:none;color:#6b7280;font-size:1.1rem;font-weight:500}.scan-result{align-items:center;min-height:68px;display:flex}.notice{border:3px solid;border-radius:12px;align-items:center;gap:12px;width:100%;padding:12px 18px;font-size:1.5rem;font-weight:800;display:flex}.notice.ok{background:var(--green-bg);color:var(--green);border-color:var(--green)}.notice.warn{background:var(--orange-bg);color:#7c2d12;border-color:var(--orange)}.notice.err{background:var(--red-bg);color:var(--red);border-color:var(--red)}.cols{flex:1;grid-template-columns:repeat(3,1fr);gap:14px;min-height:0;padding:14px 20px 20px;display:grid}.col{background:#e3e6eb;border-top:8px solid;border-radius:14px;flex-direction:column;min-height:0;display:flex}.col.orange{border-color:var(--orange)}.col.green{border-color:var(--green)}.col.blue{border-color:var(--blue)}.col h2{justify-content:space-between;align-items:center;margin:0;padding:12px 16px 8px;font-size:1.3rem;display:flex}.count{background:var(--text);color:#fff;text-align:center;font-variant-numeric:tabular-nums;border-radius:999px;min-width:36px;padding:2px 12px}.col-body{flex-direction:column;flex:1;gap:12px;padding:4px 12px 12px;display:flex;overflow-y:auto}.empty{color:var(--muted);text-align:center;margin-top:32px}.card{background:var(--card);border:3px solid var(--line);border-radius:12px;gap:8px;padding:14px;display:grid}.card.new{border-color:var(--orange);background:#fff7ed}.card.overdue{border-color:var(--red);background:var(--red-bg);animation:1.6s ease-in-out infinite pulse}.card.way{border-color:var(--green)}.card.ready{border-color:#93c5fd}.card.hl{outline-offset:2px;outline:6px solid #facc15}.card-top{justify-content:space-between;align-items:center;gap:8px;display:flex}.tag{letter-spacing:.04em;font-size:2.6rem;font-weight:800;line-height:1}.meta{color:var(--muted);font-size:1.05rem}.chip{border-radius:999px;align-items:center;gap:6px;padding:4px 10px;font-size:.95rem;font-weight:800;display:inline-flex}.chip.orange{background:var(--orange-bg);color:#7c2d12}.chip.red{background:var(--red);color:#fff}.chip.green{background:var(--green-bg);color:var(--green)}.chip.blue{background:var(--blue-bg);color:#1e3a8a}@keyframes pulse{50%{box-shadow:0 0 0 6px #b91c1c40}}@media (prefers-reduced-motion:reduce){.card.overdue{animation:none}}.admin{min-height:100%}.tabs{background:var(--card);border-bottom:2px solid var(--line);flex-wrap:wrap;gap:6px;padding:10px 20px 0;display:flex}.tab{min-height:48px;color:var(--muted);background:0 0;border:2px solid #0000;border-bottom:0;border-radius:10px 10px 0 0;padding:0 18px;font-size:1.05rem;font-weight:700}.tab.current{background:var(--bg);border-color:var(--line);color:var(--text);border-bottom:2px solid var(--bg);margin-bottom:-2px}.admin-body{max-width:1150px;margin:0 auto;padding:18px 20px 48px}.stack{gap:18px;display:grid}.panel{background:var(--card);border-radius:14px;padding:18px 20px;box-shadow:0 1px 3px #00000014}.panel h2{margin:0 0 12px;font-size:1.35rem}.panel h3{margin:18px 0 8px;font-size:1.1rem}.grid-form{grid-template-columns:repeat(auto-fit,minmax(210px,1fr));align-items:end;gap:14px;display:grid}.field{gap:4px;min-width:0;font-weight:600;display:grid}.field.narrow{max-width:360px}.field.actions{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.field input,.field select,.grid input:not([type=checkbox]){font:inherit;min-height:48px;color:var(--text);background:#fff;border:2px solid #6b7280;border-radius:8px;width:100%;min-width:0;padding:0 12px;font-weight:400}.inline-form{flex-wrap:wrap;align-items:end;gap:12px;margin-top:10px;display:flex}.inline-form .field{width:200px}.linkrow{flex-wrap:wrap;align-items:center;gap:10px;margin:6px 0;display:flex}code,.mono{overflow-wrap:anywhere;background:#f3f4f6;border-radius:6px;padding:2px 6px;font-family:ui-monospace,Consolas,monospace;font-size:.95rem}a.btn{text-decoration:none}.btn.ghost-dark{color:var(--text);background:#fff;border-color:#6b7280}.btn.warn-solid{background:var(--red)}.btn.copy{color:var(--blue);border-color:var(--blue);background:#fff;min-width:120px}.btn:disabled{opacity:.5;cursor:not-allowed}.form-msg{margin:10px 0 0;font-weight:700}.form-msg.ok{color:var(--green)}.form-msg.err{color:var(--red)}table.grid{border-collapse:collapse;width:100%}.grid th,.grid td{text-align:left;border-bottom:1px solid var(--line);vertical-align:middle;padding:8px 10px}.grid thead th{color:var(--muted);font-size:.95rem}.grid tr.inactive td{color:var(--muted);background:#f9fafb}.check{align-items:center;gap:8px;min-height:48px;font-weight:600;display:flex}.check input{width:24px;height:24px}.save-cell{white-space:nowrap}.save-cell .form-msg{margin-left:8px;display:inline}.stats{flex-wrap:wrap;gap:14px;margin-bottom:14px;display:flex}.stat{background:#f3f4f6;border-radius:12px;min-width:170px;padding:12px 20px}.stat-value{font-size:2rem;font-weight:800}.stat-label{color:var(--muted);font-weight:600}.barcode-grid{grid-template-columns:repeat(auto-fill,minmax(230px,1fr));gap:18px;margin-top:16px;display:grid}.barcode{text-align:center;break-inside:avoid;background:#fff;border:1px dashed #9ca3af;border-radius:8px;margin:0;padding:10px}.barcode svg{width:100%;height:70px;display:block}.barcode figcaption{letter-spacing:.06em;margin-top:4px;font-size:2rem;font-weight:800}.print-only{display:none}@media print{body{background:#fff;font-size:12pt}.no-print{display:none!important}.print-only{display:block!important}.admin-body{max-width:none;padding:0}.panel{box-shadow:none;padding:0}.barcode-grid{grid-template-columns:repeat(3,1fr);gap:10mm}.barcode svg{width:58mm;height:18mm;margin:0 auto}.print-only .grid td,.print-only .grid th{border-bottom:1px solid #999;font-size:10pt}}.card-open{text-align:left;min-width:0;min-height:48px;color:inherit;background:0 0;border:0;flex:1;gap:6px;padding:0;display:grid}.card-open .meta{font-size:1.05rem}.card-actions{align-items:stretch;gap:10px;display:flex}.card-actions .big{flex:1;width:auto}.chat-btn{color:var(--blue);border-color:var(--blue);background:#fff;min-height:60px;position:relative}.badge{background:var(--red);color:#fff;border-radius:999px;place-items:center;min-width:26px;height:26px;margin-left:2px;padding:0 7px;font-size:.9rem;font-weight:800;display:inline-grid}.sr-only{clip:rect(0 0 0 0);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}.done-open{width:100%;min-height:48px;color:inherit;font:inherit;text-align:left;background:0 0;border:0;justify-content:space-between;align-items:center;gap:12px;padding:0;display:flex}.modal-scrim{z-index:20;background:#0f172a99;place-items:center;padding:16px;display:grid;position:fixed;inset:0}.modal{background:var(--bg);border-radius:16px;flex-direction:column;width:min(1100px,100%);height:min(760px,100%);display:flex;overflow:hidden;box-shadow:0 12px 48px #00000059}.modal-head{background:var(--topbar);color:#fff;flex-wrap:wrap;align-items:center;gap:14px;padding:10px 18px;display:flex}.detail-tag{letter-spacing:.04em;margin:0;font-size:2.6rem;line-height:1}.detail-adv{color:#e2e8f0;flex:1;font-size:1.1rem}.pill{border-radius:999px;padding:6px 14px;font-size:1rem;font-weight:800}.pill.blue{background:var(--blue-bg);color:#1e3a8a}.pill.orange{background:var(--orange-bg);color:#7c2d12}.pill.green{background:var(--green-bg);color:var(--green)}.pill.red{background:var(--red);color:#fff}.pill.gray{color:#1f2937;background:#e5e7eb}.modal-body{flex:1;grid-template-columns:340px 1fr;gap:14px;min-height:0;padding:14px;display:grid}.timeline,.chat{background:var(--card);border-radius:12px;flex-direction:column;min-height:0;padding:14px 16px;display:flex}.timeline{overflow-y:auto}.timeline h3,.chat h3{margin:0 0 10px;font-size:1.2rem}.timeline ol{margin:0;padding:0;list-style:none}.timeline li{gap:12px;padding-bottom:18px;display:flex;position:relative}.timeline li:before{content:"";border-left:3px solid var(--blue);position:absolute;top:22px;bottom:0;left:9px}.timeline li.pending:before{border-left:3px dashed #9ca3af}.timeline li:last-child:before{display:none}.step-dot{background:var(--blue);border:3px solid var(--blue);border-radius:50%;flex:none;width:22px;height:22px;margin-top:2px}.timeline li.pending .step-dot{background:#fff;border:3px dashed #6b7280}.timeline li.pending .step-label{color:var(--muted)}.step-label{font-weight:800}.step-meta{color:var(--muted);font-size:.95rem}.step-note{color:var(--green);font-size:.95rem;font-weight:700}.thread{flex-direction:column;flex:1;gap:8px;min-height:0;padding:4px 2px 8px;display:flex;overflow-y:auto}.sys{color:#374151;background:#f3f4f6;border-radius:999px;align-self:center;padding:4px 14px;font-size:.9rem}.bubble-row{display:flex}.bubble-row.advisor{justify-content:flex-end}.bubble{overflow-wrap:anywhere;border-radius:16px;gap:2px;max-width:75%;padding:8px 14px;display:grid}.bubble.advisor{background:var(--blue);color:#fff;border-bottom-right-radius:4px}.bubble.qb{color:var(--text);background:#e5e7eb;border-bottom-left-radius:4px}.bubble .who{opacity:.9;font-size:.8rem;font-weight:800}.bubble .text{white-space:pre-wrap;font-size:1.15rem}.bubble .when{opacity:.85;justify-self:end;font-size:.8rem}.quick{flex-wrap:wrap;gap:8px;padding:8px 0;display:flex}.quick-btn{color:var(--blue);border-color:var(--blue);background:#fff}.quick-btn:disabled,.send:disabled{opacity:.5;cursor:not-allowed}.composer{align-items:stretch;gap:10px;display:flex}.composer textarea{font:inherit;border:2px solid var(--text);resize:none;border-radius:10px;flex:1;padding:10px 12px;font-size:1.15rem}.composer .send{flex:none;width:auto;padding:0 22px}.composer textarea{min-width:0}.privacy{color:var(--muted);margin:6px 0 0;font-size:.9rem}.form-error{color:var(--red);margin:6px 0 0;font-weight:700}.readonly{color:#374151;background:#f3f4f6;border-radius:10px;margin:8px 0 0;padding:12px}@media (width<=800px){.modal-body{grid-template-columns:1fr;grid-auto-rows:minmax(0,1fr);overflow-y:auto}.detail-tag{font-size:2rem}}.adv{flex-direction:column;min-height:100%;display:flex}.btn.small{min-height:48px;padding:0 14px;font-size:1rem}.arm-overlay{z-index:10;color:#fff;text-align:center;background:#0f172af0;border:0;flex-direction:column;justify-content:center;align-items:center;gap:14px;padding:24px;font-size:2.2rem;font-weight:800;display:flex;position:fixed;inset:0}.arm-overlay small{color:#cbd5e1;max-width:32ch;font-size:1.1rem;font-weight:500}.adv-top{gap:16px}.letter-badge{background:var(--blue);color:#fff;border-radius:14px;place-items:center;width:60px;height:60px;font-size:2.2rem;font-weight:800;display:grid}.letter-badge.two{font-size:1.6rem}.letter-select{align-items:center;gap:8px;margin-right:8px;font-weight:700;display:flex}.letter-select select{font:inherit;min-height:52px;color:var(--text);background:#fff;border:2px solid #6b7280;border-radius:10px;max-width:260px;padding:0 10px}.adv-title{flex:1}.adv-title h1{margin:0;font-size:1.5rem}.adv-name{color:#e2e8f0;font-size:1.1rem}.adv-loc{color:#cbd5e1}.letters{background:var(--card);border-bottom:2px solid var(--line);flex-wrap:wrap;gap:8px;padding:12px 20px;display:flex}.letter{border:2px solid var(--line);min-width:52px;min-height:52px;color:var(--text);background:#f9fafb;border-radius:10px;font-size:1.3rem;font-weight:800;position:relative}.letter.current{background:var(--blue);border-color:var(--blue);color:#fff}.dotbadge{background:var(--orange);color:#fff;border-radius:999px;place-items:center;min-width:24px;height:24px;padding:0 6px;font-size:.85rem;display:grid;position:absolute;top:-8px;right:-8px}.ready-banner{background:var(--blue);color:#fff;align-items:center;gap:10px;padding:12px 20px;font-size:1.3rem;font-weight:800;display:flex}.ready-banner .btn{margin-left:auto}.warn-banner{background:var(--orange-bg);color:#7c2d12;align-items:center;gap:8px;padding:10px 20px;font-weight:700;display:flex}.adv-cols{flex:1;grid-template-columns:repeat(2,1fr);align-items:start;gap:14px;padding:14px 20px;display:grid}.adv-foot{padding:8px 20px 24px}.linkish{color:var(--blue);background:0 0;border:0;min-height:48px;padding:0;font-size:1.1rem;font-weight:700;text-decoration:underline}.done-list{background:var(--card);border-radius:12px;margin:0;padding:0;list-style:none}.done-list li{border-bottom:1px solid var(--line);justify-content:space-between;gap:12px;padding:12px 16px;display:flex}.done-list li:last-child{border-bottom:0}@media (width<=900px){.adv-cols,.scan{grid-template-columns:1fr}.cols{grid-template-columns:1fr;overflow-y:auto}.col{min-height:260px}}